eLabNext Privacy Statement

We are dedicated to safeguarding the privacy of our visitors and users of our applications as they engage with the content, products, and services on this Website (referred to as the 'Website' or 'Site') outlined in this Privacy Statement. This Privacy Statement is applicable only to the aforementioned sites. It does not extend to other websites that we link to but do not own or operate. Given that we collect personal data about our users and highly confidential scientific information, it is important to us that you understand what information we gather, how we collect it, how it is utilized, and how you can manage our disclosure of it. By using this Website, you agree to the terms of this Privacy Statement. If you do not agree with these terms, please refrain from using the Website.

Bio-ITech reserves the right to change this Privacy Policy whenever appropriate and at its sole discretion. If there is a change to our Privacy Policy in the future, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy takes effect. Your continued use of the Site indicates your assent to the changes in the Privacy Policy as posted.

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What information do we collect?

• Data that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups, or emails);
• Data that is derived through automated tracking mechanisms;
• Data passed on by external websites by the use of API connections for which you have explicitly granted us access.

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What is the purpose of collecting your information?

Personal data is used only to provide you with a more enjoyable, convenient online experience and to help us and others identify you as a member of our online community and/or provide information regarding products or services that may be of interest to you. We use your personal data to support and enhance your use of the Site and its features, including, without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site. We may use your personal data to target advertising toward you based on things such as region, gender, position, interests, goals, habits, etc. and in order to meet legal obligations.

Please note that we use non-identifying and aggregated data to improve the design of our website and for business and administrative purposes.

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What is the registration process?

To fully access this Website, you must complete the registration process, during which we will collect personal data about you. This information will include at least your first name, last name, affiliated institution, and email address. Your chosen password will be stored as an encrypted file and cannot be retrieved, only reset. We do not collect any other personal data about you except when you specifically provide such information on a voluntary basis. By registering on this Website, you consent to the use and method of disclosure described in this Privacy Statement.

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What is the voluntary information for services and features?

For the purpose of having the products and services functioning, we also collect personal data when you choose to use certain other features or voluntarily submit information to this Site, including:

• Experiments and linked Data
• Sample information
• Protocols
• Personal information

When using this website, you explicitly consent to the following data being used or becoming visible to others:

• Email or text messages about upcoming promotions or events
• Participation in forums or blogs
• Comments on articles
• Information about made purchases

When you choose to use some of these additional features, we may require you to provide your ‘Contact Information’ in addition to other personal information needed to complete a transaction, such as your phone number, billing and shipping addresses, and credit card information. Occasionally, we may also request information such as your shopping preferences and demographics to better serve you and our other users in the future.

We do not solicit any personal information from children. If you are not 18 years or older, you are not authorized to use this Site. Please do not use this Site or attempt to register on www.elabnext.com.

Please note that we are not in any way liable or responsible for personal or other data you choose to voluntarily submit in blogs, forums, bulletin boards, or any other publicly accessible areas of this Site.

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Do we use cookies and other tracking technologies? 

Our websites use ‘cookies’ and other tracking technologies to identify your IP address, type of computer, operating system, and internet browser. Cookies enable us to serve secure pages to our users without requiring them to sign in repeatedly. Most browsers allow you to control cookies, including whether to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorized access to the user’s information while they are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, if you choose to erase or block your cookies, you will need to re-enter your original email address and password to gain access to certain parts of the Website. Third parties may place a unique ‘cookie’ on your browser for statistical purposes.

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How do we protect your data?

The content created and submitted by the users of this Website is treated as important and confidential and remains the sole property of the user. Bio-ITech, the operator of eLabJournal, eLabProtocols, and eLabInventory, is committed to protecting the information we receive. We take appropriate security measures to protect your information against unauthorized access or unauthorized alteration, disclosure, or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. The measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

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How to access and update your personal data and preferences?

We provide mechanisms for updating and correcting your personal data for many of our services. You may modify or remove any of your personal data at any time by logging into your account and accessing features such as edit and account. In case of a change in email address or institute, you may send your request to our support desk.

If you no longer wish to receive updates or notifications, you may opt out of receiving these communications by contacting us.

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Business Transactions

In the event of a change in organizational structure, third-party investments, a merger, or partial sale of the assets of this Site, Bio-ITech may transfer or sell data concerning the user and the information linked and stored in this user account. This may include all users’ personal data, personal submissions, public comments, and their use of this Website. All users will be notified in case of such an event and have the choice to remove their data prior to the occurrence of this transaction. If the data are not removed within the set timeframe, this is interpreted as consent to the transfer of the data.

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Disclosure of Personal Data

We observe a strict duty of confidentiality regarding your personal data. We do not sell or rent your personal data to third parties. Whenever your personal data is transferred outside of the European Economic Area, we will take measures to ensure that the transfer of your personal data is adequately protected.

We may share your personal data with our parent company, direct and/or indirect subsidiaries, divisions, and affiliates, which can be located inside and outside of the European Economic Area. Bio-ITech BV is part of the globally acting Eppendorf Group. We may also transfer your personal data as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Please see the section “Business Transactions” for more information.

As indicated above, we may share non-identifying and aggregated information with third parties for any purpose, for example, for statistical purposes or to meet legal obligations. Such information does not contain personal data.

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Third-party Service Providers

We may instruct third parties, located inside and outside the European Economic Area, to assist us by performing services on our behalf regarding the processing of your personal data. We may, for example, use these third parties to host the Site, operate the various features available on the Site, send emails, analyze data, provide search results and links, and assist you in fulfilling your orders.

We may also permit certain trusted third parties to track usage and analyze data such as the source address of a page request, your IP address or domain name, the date and time of the page request, the referring website (if any), and other parameters in the URL. This is collected to better understand our Site usage and enhance the performance of services to maintain and operate the Site and certain features on the Site. Please see the section “Cookies” for more information.

We only provide the amount of personal data necessary for these third-party service providers to complete the requested service. Your personal data is provided subject to agreements that these third-party service providers must keep such information confidential, that the personal data is not used for any purposes other than the provision of the requested services, and that all personal data will be used in accordance with the applicable privacy legislation, including strict provisions regarding data security.

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Other Disclosures

Furthermore, we may disclose your personal data if:

• You provided your consent to do so;
• When authorized by law or when necessary to comply with any applicable legal obligation;
• The interests of Bio-ITech require disclosure, for instance when disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our terms of use or may be causing injury or interference with our rights, property, our customers, or anyone who could be harmed by such activities.

If we are legally compelled to disclose your personal data to a third party, we will use commercially reasonable efforts to notify you in advance of a disclosure unless legally prohibited.

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How can you contact us about this policy?

If you have any questions regarding this Privacy Policy, please contact us.