Data Security & Compliance at eLabNext
Research with confidence, knowing that the security of our platform and your data is our highest priority.
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The world’s top laboratories trust eLabNext
How eLabNext earns trust
Information Security
eLabNext is ISO/IEC 27001 certified, ensuring robust security measures to safeguard the confidentiality, integrity, and availability of your data.
Privacy
We prioritize the privacy of your data, ensuring it remains secure and accessible only to authorized personnel. Our policies fully comply with GDPR and other relevant privacy regulations.
Quality Control
We maintain rigorous quality control processes to ensure our platform is secure, reliable, and compliant with industry standards such as FDA 21 CFR Part 11.
Certification & Compliance
We’ve set strict standards for information security and base our framework on the requirements of ISO/IEC 27001, the globally accepted standard for information security. eLabNext is compliant with GDPR, 21 CFR part 11, and FedRAMP.
Privacy
eLabNext prioritizes the privacy of your data, ensuring it is protected and only accessible by authorized personnel. Our policies comply with GDPR and other privacy regulations.
Data Centers
Our servers are hosted at SOCII, or ISO-27001 certified facilities in the US, Europe, and Oceania. Our data centers are continuously monitored in real time.
Data Encryption
We use strong industry standard encryption methods to protect data at rest and in transit, ensuring that sensitive information remains secure from unauthorized access.
Regular Audits
Our systems undergo regular security audits and vulnerability assessments to identify and address potential security issues proactively.
Network Security
We implement advanced network security by industry best practices to protect your data from unauthorized access.
Product Security
To enhance security, users can choose from various authentication options and set additional features such as Access Privileges and roles, Network Restrictions, and multi-factor authentication.
Privacy Compliance
We comply with GDPR and other relevant privacy regulations, ensuring that your data is handled with the highest level of confidentiality and privacy.
Information Security
eLabNext adheres to ISO/IEC 27001 standards, implementing robust security measures to protect the confidentiality, integrity, and availability of your data.
Confidentiality
We preserve the confidentiality of sensitive information, restricting access to authorized personnel only through stringent access controls and monitoring.
Data Integrity
We ensure the integrity of our information assets by preventing unauthorized modification and maintaining accurate, reliable data through robust version control and audit trails.
Data Availability
We ensure the availability of information resources necessary for our business processes, implementing measures like redundancy, backups, and disaster recovery plans to prevent disruptions.
Incident Management
We have a comprehensive incident management process to quickly detect, respond to, and mitigate any security incidents that may occur.
User Training
All users receive regular training on information security best practices to ensure they are aware of potential threats and how to prevent them.
Compliance Monitoring
We continuously monitor our systems and processes to ensure compliance with relevant security standards and regulations, making necessary adjustments when needed including emerging regulations.
Quality Control
We maintain rigorous quality control processes to ensure our platform is secure, reliable, and compliant with industry standards
Security Training
We provide ongoing security training for our employees to ensure they understand and adhere to our security policies and practices.
Dedicated Testers
Our dedicated testing team continuously monitors and test our systems to identify and address vulnerabilities, ensuring our platform remains secure.
Separate Environments
We maintain separate environments for development, testing, and production to ensure the security and stability of our platform and minimize the risk of cross-contamination.
Regular Audits
Our systems and processes undergo regular internal and external audits to ensure compliance with industry standards and to identify areas for improvement.
Continuous Improvement
We are committed to continuous improvement, regularly reviewing and updating our security policies and procedures to stay ahead of emerging threats.
Compliance with 21 CFR Part 11
Our platform is compliant with FDA 21 CFR Part 11, ensuring that electronic records and signatures are trustworthy, reliable, and equivalent to paper records and handwritten signatures.
Frequently asked questions
Answers to common questions about Data Security
With Cloud, we offer eLabNext sign-in. With Private Cloud, we offer the possibility to use Single Sign On (SSO) with Active Directory (AD/LDAP/AD FS). This is possible via AD, ADFS, SAML, LDAP and SURFconext depending on the hosting option.
Yes, a third-party organization does an annual pentest on our platform.
Yes, we offer hosting in the EU.
At least once a year.
Yes, if you choose for the private or shared cloud, the backups are done daily. If the customer chooses an on-premises installation, this is the responsibility of the customer.
Yes, based on the employee’s role within the company.
Can’t find the answer you’re looking for? Please chat to our friendly team.
View and download our security documents
Talk to our Security Officer
Get in touch to learn more about how eLabNext ensures data security and compliance.
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